Return Policy

  • RETURNS:

    Return Policy

    NON-REFUNDABLE: All flash drives and digital downloads are not eligible for returns.

    DEFECTIVE PRODUCT: Any product(s) found to be defective or damaged must be reported within 30 days of the Product’s Date of Delivery.  If you have problems with defects related to materials and/or production of a product published by and purchased through Self & Match at any time we will replace the item(s) for free within the first 30 days.  (Normal “wear and tear” that results from use is excluded).  To return a product due to defect, email us at selfandmatch.com.  In your email, please tell us about the problem and attach a digital picture of the product that demonstrates the problem.  We will pay shipping return costs for products that are defective.  We are unable to replace Self & Match products purchased through other vendors or products that are out of production.  

    PRODUCT RETURNS: You may return new items sold and fulfilled by selfandmatch.com for any reason within 15 days of delivery for a full refund, provided they are still in the exact same condition you received them.  Product must be returned to Self & Match Educational Consultation in a condition for resale.   Any discounts received in purchasing the items will be reflected in the return amount. 

     

    Please note that it may take up to 10 business days to process returns once they arrive at our offices.  

     

    In order to initiate a return, please contact us at selfandmatch@gmail.com and we will guide you through the returns process.

     

    Ship Returns to:

    Self & Match Educational Consultation

    1501 San Elijo Road S.

    #104-318 San Marcos, CA 92078